Resident Portal

Things you can do on this site

Make a payment

Pay rent and charges, set up a direct debit and get advice on keeping up with payments and receiveing Housing Benefit

Login to My Tenancy

Log in to check your rent balance, repair history and change your contact details.

Report something

Report anti-social behaviour, request repairs or aids and adaptations, make a complaint, or pay us a compliment.

Get involved

Get involved to have your say on the services we offer, meet other residents and share ideas on what's important to your tenancy.

Helpful factsheets

A collection of downloadable factsheets about your home.

Find a new home

Fancy a change? This page will guide you through different ways to find a new home. Including renting, buying and swapping.

Important announcements

Latest news and events

Keep up with what's happening in your community
  • 10 ways cities are tackling the global affordable housing crisis

    Posted on: 19 June

    United Communities, has been featured on a recent World Economic Forum (WEF) list – 10 ways cities across the world are tackling the affordable housing crisis.

    Read more
  • New look resident magazine

    Posted on: 28 April

    More+ is our new look resident magazine. The Spring edition features – new developments, resident survey results, service charge updates, 2019 residents conference and more…

    Read more
  • Own up to tenancy fraud

    Posted on: 8 April

    Tenancy fraud keeps homes away from people who need them most. That’s why we’re giving tenants the chance to own up to tenancy fraud in April or May. We will not start legal proceedings against anyone who ends their tenancy during this time.

    Read more
  • LaunchPad lift off

    Posted on: 18 March

    The innovative development in Fishponds has been given the green light by Bristol City Council. United Communities, 1625 Independent People and Bristol University Student Union are partnering on this exciting project to house a mix of young people in our city.

    Read more
Read all news from United Communities
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