Resident Portal

Things you can do on this site

Make a payment

Pay rent and charges, set up a direct debit and get advice on keeping up with payments and receiveing Housing Benefit

Login to My Tenancy

Log in to check your rent balance, repair history and change your contact details.

Report something

Report anti-social behaviour, request repairs or aids and adaptations, make a complaint, or pay us a compliment.

Get involved

Get involved to have your say on the services we offer, meet other residents and share ideas on what's important to your tenancy.

Helpful factsheets

A collection of downloadable factsheets about your home.

Find a new home

Fancy a change? This page will guide you through different ways to find a new home. Including renting, buying and swapping.

Important announcements

  • Apologies

    We would like to apologise to anyone that has tried to reach our Out of Hours service this weekend and struggled to get through. We have been experiencing some...

  • Boiler Repairs

    Reassurance and information for tenants regarding Boiler Repair.

Latest news and events

Keep up with what's happening in your community
  • Own up to tenancy fraud

    Posted on: 8 April

    Tenancy fraud keeps homes away from people who need them most. That’s why we’re giving tenants the chance to own up to tenancy fraud in April or May. We will not start legal proceedings against anyone who ends their tenancy during this time.

    Read more
  • LaunchPad lift off

    Posted on: 18 March

    The innovative development in Fishponds has been given the green light by Bristol City Council. United Communities, 1625 Independent People and Bristol University Student Union are partnering on this exciting project to house a mix of young people in our city.

    Read more
  • Housing Minister visits Elderberry Walk

    Posted on: 6 February

    Housing Minister Kit Malthouse visited our Southmead development on a tour of the West of England last week.

    Read more
  • Looking back over 2018

    Posted on: 23 January

    2018 was another busy year for us. Take a look at our achievements – awards, new homes, community projects and improved services.

    Read more
Read all news from United Communities
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