Resident Portal

Things you can do on this site

Make a payment

Pay rent and charges, set up a direct debit and get advice on keeping up with payments and receiveing Housing Benefit

Login to My Tenancy

Log in to check your rent balance, repair history and change your contact details.

Report something

Report anti-social behaviour, request repairs or aids and adaptations, make a complaint, or pay us a compliment.

Get involved

Get involved to have your say on the services we offer, meet other residents and share ideas on what's important to your tenancy.

Helpful factsheets

A collection of downloadable factsheets about your home.

Find a new home

Fancy a change? This page will guide you through different ways to find a new home. Including renting, buying and swapping.

Important announcements

  • More+ 2019

    Read our latest newsletter here

  • Energy Performance Certificates

    We are currently renewing many of our Energy Performance Certificates (EPCs). We have appointed a new contractor to do the work. If your home is one of the properties...

Latest news and events

Keep up with what's happening in your community
  • Home Contents Insurance

    Posted on: 28 October

    Don’t miss out on your peace of mind

    Read more
  • Come and work with us

    Posted on: 9 October

    New opportunities to join our expanding team.

    Read more
  • We have lift off! – Pioneering housing project welcomes first residents

    Posted on: 7 October

    We have lift off! Our pioneering project welcomes its first residents.

    31 young people have made LaunchPad their home. Bringing people together to increase diversity in our communities and build wellbeing, for the best start in life.

    Read more
  • Meet our new Chair

    Posted on: 5 November

    A warm welcome to the new Chair of our Board James Taylor. James has been a member of our Board since 2015 and takes over from Andy Willis who stepped down in September 2019. James is a Chartered Surveyor and Managing Director of ADAPT Real Estate. He has worked professionally in Bristol for twenty years […]

    Read more
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