We take our duty to keep you safe very seriously. To do this we require access to your home once a year to service your gas boiler. You could be putting you and your family at risk of carbon monoxide poisoning if you do not allow United Communities to access your home.
What is a gas safety check and service?
A gas safety check involves a Gas Safe registered engineer inspecting your gas appliances. They will check the appliance is working correctly and that:
- Harmful gases are being removed from the boiler safely to the air outside
- Ventilation routes are clear and working properly
- All the safety devices such as your carbon monoxide alarm are working.
Whilst a gas safety check assesses the basic safety of a gas appliance, a service consists of a full check of the boiler and the engineer is likely to take the appliance apart to inspect it. The engineer will assess the physical condition of the boiler, installation pipework, air vents and any flues for deterioration. They will carry out performance tests and take any necessary remedial action. United Communities will service all the gas appliances for which it is responsible, these are items tenants cannot remove when they leave – usually built-in or fixed appliances. We strongly advise tenants to arrange appliances to be serviced regularly in accordance with manufacturer’s instructions. Servicing your gas appliances regularly will make sure they are safe to use.
Click here for more information on gas servicing and safety testing.