Resident Portal

Things you can do on this site

Make a payment

Pay rent and charges, set up a direct debit and get advice on keeping up with payments and receiveing Housing Benefit

Login to My Tenancy

Log in to check your rent balance, repair history and change your contact details.

Report something

Report anti-social behaviour, request repairs or aids and adaptations, make a complaint, or pay us a compliment.

Get involved

Get involved to have your say on the services we offer, meet other residents and share ideas on what's important to your tenancy.

Employment and training

Useful information about seeking apprenticeships, employment and training.

Helpful factsheets

A collection of downloadable factsheets about your home.

Find a new home

Fancy a change? This page will guide you through different ways to find a new home. Including renting, buying and swapping.

Find your Housing Officer

Type in your address to find your Housing Officer and Assistant

Important announcements

  • The News

    You can view the latest edition our newsletter here.

  • Fire Safety

    Reassurance and information for tenants regarding Fire Safety, in light of tragic incident in Grenfell Tower London

Latest news and events

Keep up with what's happening in your community
  • Redevelopment of the Kellaway Supplies/ Winterstoke Garage site

    Posted on: 15 February

    New plans to redeveloped the area of land to the rear of Redpoint Climbing Centre in Bedminster. Have your say and attend one of two consultations being held in BS3.

    Read more
  • Become a Smart Energy Champion

    Posted on: 14 February

    Are you keen to reduce your energy use? Could you help others do the same? You could be one of the homes in Ashley, Easton and Lawrence Hill to receive an energy-saving appliance for free, as part of a new research project exploring how we use technology and energy at home! Smart Homes is a […]

    Read more
  • Changes to your repairs and maintenance service

    Posted on: 31 January

    Following from a review of our repairs service last year we are making some significant changes, in order to significantly improve the service we offer tenants. Read more here

    Read more
  • Horfield Community Survey

    Posted on: 22 January

    Bristol City Council, Neighbourhood Management Service are conducting a Horfield Community Survey on behalf of a number of community organisations across the area.
    Tell them what you think about your neighbourhood.

    Read more
Read all news from United Communities
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