Resident Portal

Things you can do on this site

Pay rent and charges, set up a direct debit and get advice on keeping up with payments and receiveing Housing Benefit

Report anti-social behaviour, request repairs or aids and adaptations, make a complaint, or pay us a compliment.

Get involved to have your say on the services we offer, meet other residents and share ideas on what's important to your tenancy.

A collection of downloadable factsheets about your home.

Fancy a change? This page will guide you through different ways to find a new home. Including renting, buying and swapping.

The News
You can view the latest edition our newsletter here.
Fire Safety
Reassurance and information for tenants regarding Fire Safety, in light of tragic incident in Grenfell Tower London

Keep up with what's happening in your community

Construction begins in Southmead
Posted on: 12 November
TV presenter and Chairman of HAB Housing, Kevin McCloud and Bristol Mayor Marvin Rees joined the project team to celebrate breaking ground on the site of the former Dunmail primary School.
Read more
We Care!
Posted on: 20 September
On We Care Day we pledged 72 hours to the PlaceShapers Care-ometer. This is part of almost 2000 hours pledged by PlaceShapers – a network of more than 100 community-focused housing associations – around the country.
Read more
New Funding for Homes Promised by PM
Posted on: 20 September
Theresa May has announced £2bn to build new homes in England, in an attempt to remove the “stigma” of social housing.
Read more
United Communities Wins National Award for Dunmail Development
Posted on: 11 September
United Communities, Bristol & Bath Regional Capital (BBRC), the Cheyne Social Property Impact Fund (Cheyne) and HAB Housing were delighted to be the winner of a National Housing Award for their Dunmail site delivering 161 mixed-tenure homes in the Southmead area of Bristol.
Read more