Resident Portal

Things you can do on this site

Pay rent and charges, set up a direct debit and get advice on keeping up with payments and receiveing Housing Benefit

Report anti-social behaviour, request repairs or aids and adaptations, make a complaint, or pay us a compliment.

Get involved to have your say on the services we offer, meet other residents and share ideas on what's important to your tenancy.

A collection of downloadable factsheets about your home.

Fancy a change? This page will guide you through different ways to find a new home. Including renting, buying and swapping.

Keep up with what's happening in your community

LaunchPad – Alexandra Park
Posted on: 26 November
LaunchPad is an innovative new development for young people that we hope to build in Fishponds in collaboration with 16-25 Independent People, Bristol Student Union and Bristol University.
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Construction begins in Southmead
Posted on: 12 November
TV presenter and Chairman of HAB Housing, Kevin McCloud and Bristol Mayor Marvin Rees joined the project team to celebrate breaking ground on the site of the former Dunmail primary School.
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We Care!
Posted on: 20 September
On We Care Day we pledged 72 hours to the PlaceShapers Care-ometer. This is part of almost 2000 hours pledged by PlaceShapers – a network of more than 100 community-focused housing associations – around the country.
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New Funding for Homes Promised by PM
Posted on: 20 September
Theresa May has announced £2bn to build new homes in England, in an attempt to remove the “stigma” of social housing.
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