Resident Portal

Things you can do on this site

Pay rent and charges, set up a direct debit and get advice on keeping up with payments and receiveing Housing Benefit

Report anti-social behaviour, request repairs or aids and adaptations, make a complaint, or pay us a compliment.

Get involved to have your say on the services we offer, meet other residents and share ideas on what's important to your tenancy.

A collection of downloadable factsheets about your home.

Fancy a change? This page will guide you through different ways to find a new home. Including renting, buying and swapping.

Apologies
We would like to apologise to anyone that has tried to reach our Out of Hours service this weekend and struggled to get through. We have been experiencing some...
Boiler Repairs
Reassurance and information for tenants regarding Boiler Repair.

Keep up with what's happening in your community

Own up to tenancy fraud
Posted on: 8 April
Tenancy fraud keeps homes away from people who need them most. That’s why we’re giving tenants the chance to own up to tenancy fraud in April or May. We will not start legal proceedings against anyone who ends their tenancy during this time.
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LaunchPad lift off
Posted on: 18 March
The innovative development in Fishponds has been given the green light by Bristol City Council. United Communities, 1625 Independent People and Bristol University Student Union are partnering on this exciting project to house a mix of young people in our city.
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Housing Minister visits Elderberry Walk
Posted on: 6 February
Housing Minister Kit Malthouse visited our Southmead development on a tour of the West of England last week.
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Looking back over 2018
Posted on: 23 January
2018 was another busy year for us. Take a look at our achievements – awards, new homes, community projects and improved services.
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