Resident Portal

Things you can do on this site

Make a payment

Pay rent and charges, set up a direct debit and get advice on keeping up with payments and receiveing Housing Benefit

Login to My Tenancy

Log in to check your rent balance, repair history and change your contact details.

Report something

Report anti-social behaviour, request repairs or aids and adaptations, make a complaint, or pay us a compliment.

Get involved

Get involved to have your say on the services we offer, meet other residents and share ideas on what's important to your tenancy.

Helpful factsheets

A collection of downloadable factsheets about your home.

Find a new home

Fancy a change? This page will guide you through different ways to find a new home. Including renting, buying and swapping.

Important announcements

  • The News

    You can view the latest edition our newsletter here.

  • Boiler Repairs

    Reassurance and information for tenants regarding Bolier Repair.

Latest news and events

Keep up with what's happening in your community
  • LaunchPad – Alexandra Park

    Posted on: 26 November

    LaunchPad is an innovative new development for young people that we hope to build in Fishponds in collaboration with 16-25 Independent People, Bristol Student Union and Bristol University.

    Read more
  • Construction begins in Southmead

    Posted on: 12 November

    TV presenter and Chairman of HAB Housing, Kevin McCloud and Bristol Mayor Marvin Rees joined the project team to celebrate breaking ground on the site of the former Dunmail primary School.

    Read more
  • We Care!

    Posted on: 20 September

    On We Care Day we pledged 72 hours to the PlaceShapers Care-ometer. This is part of almost 2000 hours pledged by PlaceShapers – a network of more than 100 community-focused housing associations – around the country.

    Read more
  • New Funding for Homes Promised by PM

    Posted on: 20 September

    Theresa May has announced £2bn to build new homes in England, in an attempt to remove the “stigma” of social housing.

    Read more
Read all news from United Communities
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